Shipping policy
Effective Date: April 15, 2026
At Glomyn, we aim to deliver your face, body, and hair care products safely and efficiently. Please review our shipping policy below.
1. Order Processing Time
- Orders are typically processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- You will receive a confirmation email once your order is placed
2. Shipping Time
- Estimated delivery time: 5–10 business days
- Delivery times may vary depending on your location and external factors
Please note that delays may occur due to high demand, logistics issues, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout
- Any additional fees such as customs or duties (if applicable) are the responsibility of the customer
4. Order Tracking
Once your order has been shipped:
- You will receive a tracking number via email
- You can track your order status using the provided details
5. Delayed or Lost Orders
If your order is delayed beyond the estimated timeframe or appears lost:
- Please contact us at hello@glomyn.com
- We will investigate the issue and provide a resolution
6. Incorrect Address
- Please ensure your shipping details are correct before placing an order
- Glomyn is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer
7. Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos or videos as proof
- We will arrange a replacement or refund as per our policy
8. Contact Us
For any shipping-related inquiries, feel free to reach out:
By placing an order with Glomyn, you agree to this Shipping Policy.