Refund policy
Effective Date: April 15, 2026
At Glomyn, we are committed to providing high-quality face, body, and hair care products. Please read our return and refund policy carefully before making a purchase.
1. Returns Eligibility
We only accept returns under the following conditions:
- The product was received damaged or defective, or
- The product was not delivered at all
We do not accept returns for any other reasons, including but not limited to:
- Change of mind
- Personal preferences
- Allergic reactions (please review ingredients before purchase)
2. Return Request Process
To request a return, please contact us within 48 hours of delivery at:
Include the following details:
- Your order number
- Clear photos or videos showing the issue
- A brief description of the problem
3. Refunds
Once your request is reviewed and approved:
- A full refund will be issued to your original payment method
- Refunds are typically processed within 5–10 business days
4. Non-Delivery Cases
If your order has not arrived within the expected delivery time, please contact us. After verification:
- You will receive either a full refund or a replacement product
5. Contact Us
If you have any questions about this policy, feel free to reach out:
Note: By purchasing from Glomyn, you agree to this Return & Refund Policy.